Information Technology Project Manager - ENT

Information Technology Project Manager - ENT

Join to apply for the Information Technology Project Manager - ENT role at UAB Medicine

Pay range: $55,180- $89,670 / year

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

A team of more than 400 professionals, Health System Information Services (HSIS) works to keep UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality care to our patients. Join our nationally ranked team at UAB Medicine, the No. 1 Best Large Employer in 2021 as ranked by Forbes magazine.

Technical Project Manager (TPM) role is to assist with managing technical projects in the healthcare and IT system environment. This position manages the planning, execution, and completion of various projects. The TPM collaborates with clinical and non‑clinical cross‑functional teams, including software developers, system architects, clinical and healthcare professionals, and stakeholders at all levels, to ensure that projects and tasks are delivered on time, within scope, and meet the organization’s quality standards.

The TPM works closely with stakeholders to understand project requirements, objectives, and constraints and develop comprehensive project plans, including timelines, milestones, resource allocation, and risk assessment while identifying and engaging necessary resources for project execution.

• Manages day‑to‑day customer requests for service
• Manages incidents related to customer request
• Acts as a liaison between clinical customer and technical teams
• Oversees small scale projects and tasks
• Oversees a phase or portion of a large‑scale project
• Conducts weekly rounds on assigned customer areas
• Completes request in an acceptable time frame
• Purchases hardware required for Health System Customer Requests
• Solid organizational skills
• Provides 24/7 support when needed

Bachelor’s degree in Information Systems or a related field required. Work experience may substitute for education requirement.

• Demonstrate knowledge of project management principles and practices
• Proven experience in successful completion of healthcare systems implementations
• Demonstrate the ability to promote and maintain good interpersonal relationships, and a proficiency in team building, conflict resolution, and group interaction
• Prove ability to manage large diverse groups of individuals and work effectively with all staff as well as executive leadership
• Demonstrate experience with evaluating new customer needs and documenting the business case and technical requirements
• Demonstrate ability to prioritize and multi‑task
• Demonstrate effective problem‑solving, analytical, and time management skills
• Proficient with Microsoft Office
• Ability to travel to various sites
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Professional and pleasant telephone manner.
• Ability to explain technical issues to technical and nontechnical employees and customers.
• Strong analytical and problem‑solving skills.
• Proficient with or the ability to quickly learn an array of computer hardware and software.
• Laptop / Desktop / Printer hardware and software support experience

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world‑class patient care, pioneering research, and cutting‑edge medical education. We proudly serve more than 1.1 million patients each year – from every county in Alabama, all 50 states, and many countries around the world.

Our network spans numerous hospitals, emergency departments, more than 67 other sites of care, and a team of over 2,200 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s only ACS‑verified Level I adult trauma center and Magnet‑designated hospital –…