Biometrics; Fingerprinting Technician OC

Join to apply for the Biometrics (Fingerprinting) Technician OC role at Hei Tech Services, LLC

The Biometric Technician (On-Call) supports a government program in your state as part of a dynamic team assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. This is a Casual On-Call position, not full-time or part-time.

• Expected to be available Monday through Friday, 7:45 am to 4:15 pm, for substitute coverage.
• Notification in advance is preferred, but sometimes employees are notified the night before or on the day of need.
• Hours are not guaranteed; employees work on an “as needed” basis, so steady income cannot be assured.

• Complete biometric registration (fingerprints, photographs, signatures) for applicants seeking legal immigration.
• Verify all entrants are approved applicants or visitors, ensuring adherence to facility procedures.
• Provide front-line customer service representing Hei Tech Services, Amentum, and the US government.
• Work with the public professionally, displaying a cheerful demeanor, managing applicants with sensitivity and courtesy, and respecting their rights.

• Ability to obtain and maintain a government-issued suitability clearance.
• Proficiency in speaking and writing English.
• Ability to stand for the duration of the shift, excluding breaks.
• Ability to hold and grasp applicants’ hands for fingerprinting.
• Work effectively in a high-paced environment with the public.
• Basic computer skills and typing ability.
• Complete biometrics training and certification within 60 days.

• High School Diploma or equivalent.
• Customer service experience.

Must be a US citizen and able to obtain a government clearance.

Ability to speak a foreign language is a plus.

• Seniority level:
  Entry level
• Employment type:
  
  Contract
• Job function:
  Other
• Industry: IT System Data Services

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