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Help Desk Technician

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Electronic Systems
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Desktop Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.

We are seeking a proactive and technically skilled Help Desk Support Technician that will be responsible for delivering high-quality desktop support, imaging laptops, and resolving hardware and software issues to enhance user productivity.

Responsibilities
  • Image and deploy laptops and other endpoint devices
  • Provide desktop support, diagnosing and resolving hardware/software problems
  • Maintain and install IT equipment to ensure operational efficiency
  • Troubleshoot issues to minimize downtime and improve system reliability
  • Collaborate with IT peers to foster a productive and supportive work environment
  • Escalate and advocate for resolution of complex cases with internal stakeholders
Qualifications
  • High school diploma and
  • 1+ year of related experience
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