Server Technician Tier 3

Pangea Two is partnering with a well‑established managed service provider that supports clients across the Birmingham area for over two decades. Our client delivers high‑level IT services and is expanding their technical team with an experienced Tier 3 Server Technician. This role is ideal for a seasoned professional with deep expertise in server troubleshooting, cloud technologies, and advanced network/server engineering.

This is an excellent opportunity for a candidate who thrives in a fast‑paced MSP environment and enjoys solving complex technical challenges while supporting a diverse set of clients.

• Provide advanced troubleshooting for Windows servers in complex environments
• Diagnose and resolve issues with Microsoft Exchange and Office 365
• Support and troubleshoot firewalls; execute advanced server and email migrations
• Install and configure Hyper-V clusters
  , Azure Site Recovery
  , and Azure‑hosted server environments
• Set up and manage Active Directory
  , Exchange, and O365 accounts
• Manage DNS, DHCP, and related network services
• Perform server migrations and high‑level infrastructure upgrades
• Collaborate closely with internal teams; operate as a flexible, solutions‑driven team member

• Bachelor’s degree in IT, Computer Science, or related field (preferred)
• 5+ years of hands‑on experience in a Tier 3 or similar technical role
• Strong proficiency troubleshooting:
  • Windows Server (advanced)
  • Microsoft Exchange
  • Office 365
  • Firewalls and network components
• Deep understanding of server/network engineering principles
• Demonstrated experience with:
  • Hyper‑V cluster installation and configuration
  • Azure Site Recovery
  • Azure‑based servers and services
• Strong analytical and problem‑solving skills with high attention to detail
• Ability to work collaboratively in a team‑focused, client‑centric environment
• Adaptability to shifting priorities within a managed services context

• Access to exclusive opportunities with top regional employers
• Support throughout the interview and hiring process
• Insight into company culture, expectations, and long‑term career alignment
• A dedicated recruiting partner committed to your success

If you’re a seasoned Server Technician looking for a role that offers technical depth, client interaction, and exposure to modern cloud infrastructure, we’d love to speak with you.

Location:

Birmingham, AL | Salary: $60,000.00‑$65,000.00 |

Employment Type:

Full‑time | Seniority Level: Mid‑Senior level

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