Program Manager

PROGRAM MANAGER I (T231231)

The Precision Medicine Institute is looking for a Program Manager I to provide high-level administrative and programmatic support to a senior faculty member. This position plays a vital role in ensuring the faculty member's initiatives, research, and strategic programs run smoothly. The ideal candidate will be highly organized, proactive, and capable of working independently while handling confidential and sensitive matters with the utmost discretion.

Prior experience in an academic or research environment is strongly preferred. The role benefits from a scientific background sufficient to understand basic research concepts, terminology, and workflows, and to translate between technical and administrative audiences.

Responsible for administratively managing a University department under the general direction of a functional Program Director or under the auspices of a Program Advising Committee and according to an established program plan. May participate in the development of program objectives and is responsible for achieving objectives within defined parameters set by University and/or department policies and procedures or technical principles. May require fiscal management of grants and other funds.

May manage multiple programs. Requires the use of independent judgment to determine the best approach to accomplish objectives established in the program plan. May supervise staff as needed. Perform other duties as assigned.

• Faculty Support: Manage scheduling, calendars, correspondence, and meeting preparation for the faculty member.
• Liaison: Serve as a primary liaison with internal and external stakeholders.
• Travel: Coordinate travel, itineraries, reimbursements, and related documentation. Maintain confidentiality when managing sensitive information or discussions.
• Programmatic/Project Support: Assist in planning, organizing, and coordinating programmatic initiatives led by the Director or the Executive Administrator.
• Milestones: Track deadlines, deliverables, and milestones, ensuring leaders remain on target with timelines.
• Reporting: Prepare and maintain reports, presentations, and briefing materials.
• Event Planning: Support event planning for meetings, workshops, and seminars.
• Administrative Operations: Maintain organized filing systems for records, documents, and program data.
• Departmental Support: Provide departmental support to the Director or Executive Administrator.
• Budget Monitoring: Support budget monitoring, expense tracking, and funding allocation processes.
• Proposal Writing: Draft and edit proposals, progress reports, and communications for internal and external use.
• Scientific Technical Support / Platform Troubleshooting: Triage and troubleshoot user issues for internal platforms, tools, or portals created/used by the team (e.g., web dashboards, databases, collaboration or survey tools); document issues, identify severity, and coordinate resolution with IT/engineering or vendors.
• Requirements Management: Collect and translate user requirements into clear tickets or requests; track fixes and enhancements; perform basic user-acceptance testing (UAT)/quality assurance (QA) and confirm resolution with stakeholders.
• User Guides: Create and maintain user guides/FAQs/SOPs; provide light training and how-to support to faculty, staff, and trainees.
• Access Management: Manage access and onboarding (account requests, permissions, simple configuration) in accordance with institutional policies.
• Scientific Literacy: Apply scientific literacy to frame issues and solutions in the context of research workflows (data collection, basic analyses, experimental documentation) and elevate appropriately when domain expertise is required.

$43,890 - $71,320

Bachelor's degree in a related field and two (2) years of related experience required. Work experience may NOT substitute for education requirement.

• Bachelor's degree in a scientific discipline (e.g., biology, biomedical engineering, bioinformatics) or equivalent experience supporting research teams.
• 5+ years of administrative support experience, preferably supporting senior-level leaders.
• Demonstrated ability to work independently, manage multiple priorities, and meet deadlines.
• Exceptional organizational skills and ability to keep projects and leaders on track.
• Strong written and verbal communication skills.
• Proven ability to handle confidential and sensitive information with discretion.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to learn institutional systems.
• Demonstrated scientific literacy sufficient to understand basic research concepts and communicate effectively with scientific staff.
• Experience troubleshooting web-based platforms or enterprise tools (e.g., access issues, environment checks, ticketing and follow-through with IT).
• Experience in an academic, research, or healthcare environment.
• Familiarity with university systems, grant…