VoIP CX Specialist — Troubleshooting & Support
Listed on 2026-10-06
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IT/Tech
Technical Support, IT Support, IT Specialist
C Spire is seeking a Customer Experience Specialist, VoIP (Levels I & II) to deliver remote technical support for VoIP services including Broad Works and Webex Calling. You will diagnose and resolve multi-layer VoIP issues, document cases, and collaborate with engineers to ensure high-quality customer outcomes.
The role emphasizes strong troubleshooting, thorough documentation, and the ability to analyze trends. It offers growth into advanced engineering or leadership paths within C Spire.
This role, VoIP CX Specialist I — Troubleshooting & Support at C Spire, could be your next career step.
The advertised compensation is 45.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the VoIP CX Specialist I — Troubleshooting & Support role in the description above.
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