IT PMO Project Intern

About The Job Books-A-Million, America’s hometown bookstore since 1917, is headquartered in Birmingham, AL, and is home to a family of brands including Books-A-Million, 2nd & Charles, Joe Muggs, and Yogurt Mountain. We’re seeking a motivated, organized college student to join our Information Technology Project Management Office (PMO) as a Spring Project Intern. Based on-site at our West Park Corporate Office in Birmingham, this part-time internship (up to 20 hours per week) runs January 25 – April 23, 2027, and offers hands‑on experience supporting a live IT implementation from readiness through closeout.

• Position: IT PMO Project Intern – Spring 2027
• Location:
  
  Birmingham, AL – West Park Corporate Office (on-site)
• Position Type:
  Part‑time intern, up to 20 hours per week
• Pay: $17 per hour

IT PMO Project Intern – Spring 2027

Books-A-Million, America’s hometown bookstore since 1917, is headquartered in Birmingham, AL, and is home to a family of brands including Books-A-Million, 2nd & Charles, Joe Muggs, and Yogurt Mountain. We’re seeking a motivated, organized college student to join our Information Technology Project Management Office (PMO) as a Spring Project Intern. Based on‑site at our West Park Corporate Office in Birmingham, this part‑time internship (up to 20 hours per week) runs January 25 – April 23, 2027, and offers hands‑on experience supporting a live IT implementation from readiness through closeout.

• Position: IT PMO Project Intern – Spring 2027
• Department:
  Information Technology – Project Management Office (PMO)
• Location:
  
  Birmingham, AL – West Park Corporate Office (on‑site)
• Position Type:
  Part‑time intern, up to 20 hours per week
• Pay: $17 per hour

The IT PMO Project Intern supports the IT project team in delivering a key implementation: our Hermes Warehouse Management System, built on Manhattan SCALE. Working alongside an IT Project Manager, the intern will help complete final implementation readiness and prepare the project for closeout, making sure open items are tracked to resolution, documentation is complete and ready for handoff, and lessons learned are captured for future initiatives.

This role is ideal for a curious, detail‑oriented student who wants real‑world exposure to how IT projects are planned, managed, and brought across the finish line in a fast‑paced retail organization.

• Support final implementation readiness for the Hermes WMS, helping track open items, testing progress, and go‑live readiness tasks to resolution or a named owner.
• Prepare and populate the project close‑out checklist, including gathering final deliverables and confirming completion of tasks.
• Assist with and document the transition of the project’s  board to Archive.
• Conduct Lessons Learned sessions with each participating department and prepare a report with action items.

• Build and maintain an organized, indexed project documentation repository that is ready for handoff.
• Maintain tasks, timelines, and status updates in , our project management tool.
• Prepare and update project trackers, spreadsheets, meeting notes, and status reports.
• Help identify roadblocks, risks, or missed deadlines and raise them to the project manager.

• Participate in team huddles three mornings a week to align on goals and priorities.
• Join collaboration and brainstorming sessions with the IT team and business partners.
• Use AI tools in a hands‑on way to support research, documentation, and day‑to‑day project work.
• Communicate with team members and stakeholders through Microsoft Teams and Outlook.
• Deliver a final presentation summarizing readiness and close‑out status, lessons learned, and…