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Customer-Focused IT Help Desk Specialist

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: John R White Company, Inc.
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

John R White Company, Inc. is seeking a motivated IT Help Desk Analyst to support internal users and maintain a smooth technology environment. You will diagnose hardware/software issues, guide users through steps, and document resolutions.

The role emphasizes strong communication, proactive problem solving, and collaboration with IT teams. A Bachelor's degree and 2–4 years' experience are preferred;
Birmingham, AL based position.

The following opening is for a Customer-Focused IT Help Desk Specialist with John R White Company, Inc.

Join us at John R White Company, Inc. as our next Customer-Focused IT Help Desk Specialist in Birmingham, AL, United States.

We are currently recruiting a Customer-Focused IT Help Desk Specialist for our team in Birmingham, AL, United States.

This is a genuine role to take on the Customer-Focused IT Help Desk Specialist role at John R White Company, Inc.

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