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IT Application Support Analyst
Job in
Birmingham, Jefferson County, Alabama, 35299, USA
Listed on 2026-10-15
Listing for:
KForce
Full Time
position Listed on 2026-10-15
Job specializations:
-
IT/Tech
Systems Analyst, IT Business Analyst, IT Support
Job Description & How to Apply Below
Summary:
Our partner is seeking a highly proactive IT Application Support Analyst to support software engineering teams responsible for modern banking applications. This is a hybrid technical support, Scrum Master, and technical product ownership role focused on helping engineering teams remove blockers, maintain governance standards, and improve delivery execution. This position works closely with software engineering leadership, compliance, governance, audit, and development teams.
The ideal candidate is technically capable, operationally organized, and comfortable stepping into a variety of responsibilities as needed.
Key Responsibilities:
* Serve as a technical liaison and support resource for software engineering teams
* Help remove technical and operational blockers impacting delivery
* Coordinate issue investigation and resolution efforts across multiple teams
* Support governance, audit, and compliance processes
* Facilitate Agile delivery practices and help manage development workflows
* Operate in a Scrum Master-style capacity while maintaining strong technical awareness
* Assist with documentation, entitlement reviews, and process management
* Partner with business and technical stakeholders to ensure alignment and execution
* Support teams working within containerized and cloud-native environments Requirements
* Bachelor's degree in Computer Science or equivalent experience
* Experience supporting software engineering teams in Agile environments
* Experience with Jira and Confluence
* Experience working with compliance, governance, or audit-related processes
* Strong understanding of SDLC processes and technical delivery coordination
* Familiarity with containerized or cloud-native application environments
* Strong communication and organizational skills
* Ability to troubleshoot technical issues and coordinate cross-functional resolution efforts
Preferred Qualifications:
* Banking or financial services industry experience
* Experience with SharePoint and Sail Point
* Experience supporting modern application platforms and container-based solutions
* Technical Product Owner or Scrum Master background
* Exposure to .NET development environments
Job Type Contract Compensation
47 - $54
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