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IT Help Desk Specialist — End-User Support & Solutions

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: John R White Company
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 52000 - 70000 USD Yearly USD 52000.00 70000.00 YEAR
Job Description & How to Apply Below

John R White Company is seeking a motivated IT Help Desk Analyst to join our IT support team in Birmingham, AL. You will provide first-line support for hardware, software, and network issues, guiding users through troubleshooting steps and maintaining accurate incident records.

The role requires strong communication, a customer-focused approach, and familiarity with Windows, macOS, and Linux, plus experience with Zendesk, Trello, and M365 Admin.

We have an opening for a IT Help Desk Specialist — End-User Support & Solutions in Birmingham, AL, United States within Management & Operations, IT & Technology.

Our team is growing, and we are hiring a IT Help Desk Specialist — End-User Support & Solutions in Birmingham, AL, United States.

This opening is for the IT Help Desk Specialist — End-User Support & Solutions role at John R White Company.

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