Tier 1 Connectivity Support Technician
Listed on 2026-10-16
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IT/Tech
IT Support
Apt in Birmingham, AL seeks an experienced basic technical support technician specializing in Internet and circuit connectivity. The role focuses on troubleshooting connectivity issues across Layers 1–3, with a solid understanding of the OSI model and strong remote troubleshooting skills.
Responsibilities include documenting tickets, following up with customers, identifying trends, and collaborating with cross-functional teams to resolve escalated issues.
We are seeking a motivated Tier 1 Connectivity Support Technician to join Apt in Birmingham, AL, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Birmingham, AL, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 42.000 - 60.000.
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