Tier 1 IT Support Specialist – Helpdesk
Listed on 2026-10-19
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IT/Tech
HelpDesk/Support, IT Support
Data Perk seeks a dynamic Support Services Tier 1 professional in Birmingham to manage client tickets, coordinate with technicians, and ensure timely resolution. You will handle PC support, Active Directory tasks, email setup, and basic networking while maintaining strong client relationships.
Applicants should have strong customer service skills, experience with Windows 10+ environments, and the ability to navigate scheduling and SLA requirements.
We are looking to fill the Tier 1 IT Support Specialist – Helpdesk position at Data Perk in Birmingham, AL, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 42.000 - 54.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Tier 1 IT Support Specialist – Helpdesk role in the description above.
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