Branch Operations Supervisor - Commercial Lines

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* Title:

Branch Operations Supervisor - Commercial Lines
**** Work Mode:
** Hybrid 1-2 daysout of one of our IOA officesin CST or EST zone**| Book Focus:
Trucking, Transportation, Construction*
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* Please note:

If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.

Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit:
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* About the Role:

** Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values.

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* Key Responsibilities:

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* ** Succession Planning**:
Develop future branch operations leaders.
** Leadership Development**:
Continuously improve management and leadership skills.
** Leadership Development:
** Continuously improve management and leadership skills.
** Ideal Candidate

Qualifications:

*** 5+ years of industry experience with deep, wide-ranging industry knowledge
* 3+ years leadership experience.

Outstanding communication and people management skills

Proficiency in MS Office (Outlook, Word, Excel)    
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* What We Offer:

** Company-paid health insurance 401K with employer match Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U.

S. and United Kingdom. In California, dba IOA Insurance Services. (#0E67768) For more information, visit
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