Setup Supervisor

ABOUT THE BJCC

For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, Protective Stadium, BJCC Concert Hall, over 220,000 square feet of meeting & exhibition space, and City Walk BHAM, a 31-acre public outdoor space with a dog park, pickleball courts, skate park and much more.

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The Setup Supervisor is a working shift supervisor, responsible for assisting with supervising, planning, and directing the personnel and operational activities relating to semiskilled and unskilled manual labor providing convention and conference set‑up functions.

Demonstrates understanding and full performance ability in each of the following:
Expert in coordinating and planning logistic of various types of setups. Expert in safety standards, procedures, and personal protective equipment associated with the work; ensuring compliance with safety standards, conducting on‑going safety training, documents, and monitor’s progress. Manages time of self and teammates, appropriately. Uses self‑discipline to meet all work deadlines, manage workloads and manages time efficiently to work long hours, days, nights, weekends, and holidays as needed.

Is knowledgeable of the required equipment operation and maintenance associated with the work. Expected to assist with interviewing vendor representatives and evaluating current products and equipment. As well as interviews teammates for hire, promotion, etc. Develop, communicate, and monitor policy, procedure and standards for the Setup Department. Positive working relationships with event managers, promoters, exhibitors, patrons, and other internal customers to deliver seamless service delivery for setup and repair needs.

Proficient use of current job‑related computerized systems and software applications (especially Microsoft Office). Capable of making fast and efficient event space setup, including determining the time needed to set up an event and teardowns as well as keeping teammates focused and on track. Effectively manage and direct a diverse group of teammates and business partners to help maximize Setup operations and services of the BJCC complex.

Model desired, management and team behaviors of punctuality, adaptability, and accountability for assigned work and work of teammates. Models’ behaviors that positively reflect organizational branding and a positive corporate culture. Maintain high standards, positive attitude, and professional appearance. Performs Setup Technician's duties as required. Performs related duties as required.

Accountability, Interpersonal Skills, Customer Service, Communication, Active Listening, Conflict Management Operations and Maintenance Support, Financial Administration, Project Management, Safety Focus, Strategic Thought, Job Knowledge, Technical Skills, Business Alignment, Fiscal Accountability, Employee Development, People Management, Problem Solving, Dependability, Training and Development.

This position may have a moderate to extensive stress level associated with dealing with crowds of public visitors. The environment is mainly indoors, however position may be required to work outdoors and exposed to the elements (heat, rain, etc.).

Position requires lifting, climbing, carrying, bending, stooping, squatting and kneeling for extended periods of time. Extensive walking and or standing. Ability to lift up to 100-pound items with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for extended periods of time.

This is a full-time position; hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including day, nights, weekends, and…