Retail Executive

Thank you for your interest in a career  Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.

Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

At Regions, the Retail Performance Executive is responsible for partnering with Retail Banking leadership to develop, implement, and execute strategic initiatives to drive sales performance, service excellence, workforce effectiveness, and customer experience outcomes across the Retail Bank. This role provides leadership and oversight for Retail performance enablement functions, ensuring consistent execution of business strategies, optimization of sales and service practices, and delivery of tools, coaching, and support resources to enhance associate and organizational performance.

Primary Responsibilities

• Reviews Retail Banking performance metrics and identifies trends, risks, and opportunities to improve sales, service, productivity, and operational effectiveness
• Partners with Consumer Banking Executive (CBE) leadership to develop and execute strategies to drive business growth and consistent field execution
• Establishes accountability for execution against key performance indicators, operational expectations, and strategic objectives
• Develops and implements standardized processes that promote consistency, efficiency, and sustainable performance improvement across the Retail network
• Identifies performance gaps and implements mitigation strategies to improve business outcomes and customer experience results
• Optimizes workforce deployment and staffing strategies to maximize productivity across branch segments, markets, and job families
• Leads initiatives to improve customer engagement, sales effectiveness, and service delivery across the Retail Bank
• Utilizes data, analytics, and business insights to influence decision-making, prioritize opportunities, and drive execution strategies
• Oversees performance enablement programs designed to strengthen sales execution, service delivery, coaching effectiveness, and associate productivity
• Provides leadership and direction for Retail segment strategy execution, ensuring alignment with organizational priorities and customer growth objectives
• Leads and develops a team responsible for Retail performance enablement, including segment management, sales and service performance support, financial wellness programs, coaching effectiveness, and sales support capabilities
• Oversees Retail Sales and Service Managers responsible for identifying performance trends, coaching opportunities, and sales effectiveness improvements across the Retail Bank
• Directs the Retail Market Coach function to ensure consistent field coaching practices, sales execution standards, and operational effectiveness across geographically aligned markets
• Provides strategic oversight of Financial Wellness and Education…