MSR Acquisitions Manager

Thank you for your interest in a career  Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.

Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Loan Servicing Manager manages managers, supervisors and/or a team of exempt associates. This position oversees associates performing a variety of loan servicing functions, which may include special servicing, loan workout, investor relations, and loan operations.

Primary Responsibilities Ensures the delivery of loan services/products to internal and external customers

Ensures compliance with bank policy and all applicable federal regulations and state laws Participates in long-term or strategic planning for department

Develops and maintains written departmental policies and procedures

Analyzes and reviews workflow for process improvements

Determines departmental structure and allocates resources

Meets established production and quality standards

Manages departmental budget

Provides coaching and career leadership development for supervisors and team leaders

Prepares reports and analyzes key metrics

Collaborates with senior management in handling high-priority and critical issues, communicating with internal and external parties as necessary

Assists senior management with team reviews and assessing gaps in technical skills and knowledge

Partners across Technology, Operations, Digital, and Data (TODD) to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cyber security, effectively mitigating risk to levels within the company’s risk appetite

Ensures disciplined change management by evaluating risk and control impacts when designing or implementing changes to processes, systems, products, and/or services

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

Requirements High School Diploma or GEDNine (9) years of banking or related work experience

Five (5) years of supervisory or managerial experience

Preferences

Bachelor's degree or college courses

Banking and leadership experience

Skills and Competencies Ability to research, analyze data and derive data-drive solutions

Ability to solve complex customer problems

Ability to supervise and manage a team Ability to work under pressure to meet deadlines

Demonstrated leadership capabilities

Proficient in Microsoft Excel and Word Strong time management

Strong written and verbal communication skills

Understanding of and ability to interpret applicable rules, regulations, and industry guidance

Strongly preferred:
Mortgage Servicing Rights (MSR) acquisition experience

Experience with MSR portfolio transfers, onboarding, and servicing operations

Position Type Full time Compensation Details Pay ranges are job specific…