Quality Assurance & Customer Experience Specialist
Listed on 2026-10-30
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a dedicated Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from our independent marketplace contractors. You will identify trends and collaborate with certification and operations teams to ensure client standards are met.
Responsibilities include real-time or post-hoc monitoring, providing actionable feedback, and participating in calibration sessions with clients to align scoring with expectations.
Join us at Nex Rep LLC as our next Quality Assurance & Customer Experience Specialist in Montgomery, AL, United States.
We have an opening for a Quality Assurance & Customer Experience Specialist in Montgomery, AL, United States within Management & Operations, Sales.
This role, Quality Assurance & Customer Experience Specialist at Nex Rep LLC, could be your next move.
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