Inside Sales Specialist, CSB

Join to apply for the Inside Sales Specialist, CSB role at C Spire
. Birmingham, AL
. Compensation: $40,000.00–$85,604.00.

C Spire is customer‑inspired and committed to delivering world‑class experiences. The Inside Sales Specialist supports our Commercial and Select Sales teams by facilitating quotes, validating pricing, processing resale orders, and serving as a key liaison between internal teams, vendors, and customers. The role demands impeccable accuracy, strong communication skills, and a dedication to responsive, high‑quality support.

• Research availability and pricing for requested products and solutions.
• Work directly with manufacturer and distributor representatives to secure competitive pricing and discounts.
• Maintain knowledge of partner programs to ensure accurate price delivery.
• Create quotes within the quoting tool and provide final versions to sales representatives and/or customers.
• Validate pricing, configurations, and availability upon receiving customer purchase orders.
• Confirm all quote details before submitting orders to the ordering team.
• Update quotes and prepare documentation required for accurate order processing.
• Follow up on processed orders and provide order status, ETA, SO numbers, tracking, or other details as needed.
• Request expedited orders and process cancellations when appropriate.
• Process all new resale orders immediately upon receipt.
• Facilitate return requests, gathering needed information and coordinating with sales, engineering, and customers.
• Work with Accounting/Billing teams to resolve invoice‑related questions or issues.
• Assist customers with software and hardware issues, coordinating with manufacturers, distributors, sales staff, and engineers.
• Maintain current knowledge of all partner deal registration requirements.
• Submit and maintain opportunity/registration entries, ensuring all registrations remain valid throughout the sales cycle.
• Perform additional duties as assigned.

• Minimum two (2) years of experience in a sales environment where goals were met or exceeded; three years preferred.
• Excellent interpersonal and persuasive communication skills.
• High school diploma or recognized equivalent required; college degree preferred.
• Experience using Salesforce or similar CRM platforms.

• Experience with IT resale, distribution, or partner/vendor programs.
• Familiarity with CPQ tools, quoting workflows, or procurement systems.
• Strong analytical skills and the ability to manage multiple competing priorities.

• Competitive Compensation Package
• Blue Cross Blue Shield Health Insurance
• 401(k) Match
• Tuition Assistance Programs
• Complimentary Wireless Service & Device*
• Teladoc Telemedicine
• Well Beacon Wellness Program
• Paid Talent Referral Opportunities

Must be able to sit for long periods and use a computer keyboard and/or mouse while viewing a computer screen. Must be able to work in a fast‑paced environment with shifting priorities and respond quickly to sales support needs.

Complimentary wireless service and device available to team members in our wireless footprint.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.