Inside Sales Representative

This range is provided by Spherion Birmingham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$59,000.00/yr - $62,000.00/yr

Provides quotes and takes incoming orders for corporate products from businesses and individuals

• Effectively and promptly handle all forms of correspondence (phone, e-mail, fax, and letter), representing the company in a professional, courteous, and expeditious manner. This includes answering unsolicited inbound phone calls.
• Makes outbound calls to promote and sell the company’s products.
• Interpret customer needs, quotes prices, delivery terms, and credit terms, and create sales orders from orders received.
• Overcome business and technical objections of prospective customers.
• Provides product samples on request to customers.
• Support and enable new customer and OEM sales growth efforts, such as new part creation and new account setup (Gatekeeping).
• Enter new customer name and contact information into computer database.
• Continually improve in product and market knowledge.
• Initiate the customer service request when required.
• Process cancellation and change orders when required.
• Monitor status on all open orders. Research late orders.
• Maintain inventory for blanket order customers.
• Contact vendors and outside sales processing for pricing.
• Works with outside sales and NSM to solicit new opportunities as well as developing existing customers.
• Works with outside sales representative to keep account activities and literature up to date.
• Works closely with the shop supervisors to prioritize work and schedule late or blanket stock order runs.
• Develop ability to quote items not in internal pricing system.
• Assures timely quote followup.
• Assumes other responsibilities and performs other tasks as determined necessary by the National Sales Manager.
• Maintain regular, reliable and punctual attendance as fundamental function of the role.

To perform this job successfully, an individual must be able to perform each primary accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Additionally, the physical demands and the work environment typically encountered are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Degree:
Associate’s or Bachelor’s Degree preferred

Years of

Experience:

3-5 years related sales experience

Core Competencies :
Fostering Teamwork;
Managing Performance;
Building Collaborative Relationships;
Customer Orientation;
Result Orientation;
Personal Credibility

Organizational

Competencies:

Initiative;
Developing Others;
Influencing Others

Technical

Skills:

Microsoft Applications; expertise in Excel and other data management tools as well as Power Point

Associate

Full-time

Sales and Customer Service

Manufacturing and Architectural and Structural Metal Manufacturing

• Medical insurance
• Vision insurance
  401(k)