Route Sales Representative

Route Sales Representative | Community Coffee

Department: Sales Execution – Coffee Service Division

Reports To: Sales Manager or Sales Supervisor

Travel Required: Daily travel between company location and customer establishments.

Work Type: On-site

At Community Coffee
, every cup tells a story. As America’s #1 family‑owned and operated retail coffee brand
, we blend cherished traditions with innovative thinking to create a dynamic, fast‑paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.

The Route Sales Representative is responsible for generating new business and servicing existing customers within an assigned route. As a key representative of the Community Coffee brand, this role plays a vital part in the company’s overall sales and customer satisfaction strategy.

• Operate a company vehicle to sell and deliver products, equipment, and supplies to FSOP (Food Sales on Premises) customers.
• Achieve financial targets for route profitability through effective sales and service.
• Solicit additional product purchases from existing customers.
• Collect customer payments and manage route’s daily bank deposits.
• Maintain accurate records of sales, inventory, and deliveries.
• Load and maintain appropriate inventory on the truck for each customer stop.
• Ensure product freshness and manage customer inventory levels.
• Monitor and collect delinquent accounts as needed.
• Install, maintain, and recover coffee brewing equipment and branded merchandise.
• Provide excellent customer service and ensure customer satisfaction on every visit.
• Participate in trade shows and special events to promote company products and services.
• Clean vehicle regularly and perform routine maintenance checks.
• May be asked to perform additional duties as necessary.

• High school diploma or equivalent required. Passing score on aptitude test required in lieu of high school diploma or equivalent.
• Bachelor’s degree in a related field preferred.
• 1 year of customer sales and service experience.
• Route sales and cold calling experience in a DSD (Direct Store Delivery) environment preferred.
• Must be at least 21 years of age.
• Valid driver’s license required; CDL may be required for some routes.
• DOT medical certification required.
• Successful completion of a pre‑employment physical.
• COVID vaccination may be required depending on customer entry requirements for specific routes.
• Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.

• Associate

• Full‑time

• Food and Beverage Services

• Medical insurance
• Vision insurance
• 401(k)
• Paid paternity leave
• Paid maternity leave
• Disability insurance