Block Advisors Receptionist

Client Service Professional / Receptionist

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high-performing, connected culture where everyone feels they belong.

This seasonal position focuses on wow‑ing clients today and in the future, building client relationships, and supporting the team.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients as requested.
• Ensure all client needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with the ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Location:

Birmingham, MI.