Ophthalmic Technician​/Scribe

Job Title: Ophthalmic Technician / Scribe

Company: Oakland Ophthalmic Surgery

Location: Birmingham, MI

Travel: Travel to our other office in Troy, MI is required as needed. We do pay mileage reimbursement!

• Full benefits package, including Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive base pay
• Eyecare certification reimbursement
• Employee discounts

• Full Time
• Our office is open Monday-Friday 8am-5pm
• You may need to work a little earlier/later as needed

• High School Diploma or GED Equivalent
• Experience working in the Optometry and/or Ophthalmology field is preferred, but not required
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

An Ophthalmic Technician/Scribe is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee will use ophthalmic techniques to perform preliminary work-up of patients in a clinic setting, scribe for Physicians and may also directly assist Physician(s) with examinations and treatment of patients.

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Anticipate Physician needs to facilitate the flow of the clinic
• Practice urgency at all times with patient’s time, as well as the Doctor’s time and schedule
• Comply with all company policies and procedures, including HIPAA
• Verify patient’s information by interviewing patient
• Record patient’s medical history and current medications and confirm purpose of visit
• Record all data in the patient's Electronic Medical Record (EMR)
• Check condition of patient's eyes by observing pupils, muscles, visual acuity and extraocular movements
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
• Demonstrates basic understanding of examination and procedure codes (ICD-9 codes) when inputting into the EMR system
• Ensure that accurate procedure coding/charges for all procedures/drugs for all patients and correct diagnosis codes are used
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse and respiration rate) as required
• Open and close exam rooms as needed
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date
• General office duties and cleaning to be assigned by manager

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

• High school diploma or general education degree (GED) required
• One year of related experience and/or training; or equivalent combination of education and experience
• Experience working in the Optometry and/or Ophthalmology field is preferred, but not required

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
• Ophthalmic Scribe Certification (OSC) certification is preferred, but not required

• Requires proficient keyboarding skills, use of Electronic Medical Record (EMR) and image management system
• Proficient in Microsoft Excel, Word,…