Guest Services​/Host - Rock Italian Chophouse

GUEST SERVICES/HOST - BIG ROCK ITALIAN CHOPHOUSE

Job Category: CMR Restaurant

Requisition Number: GUEST
005507

Posted: July 25, 2025 |
Part‑Time

Location: BIG ROCK CHOP HOUSE, 245 S Eton St, Birmingham, MI 48009, USA

CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team!

Who Are We? We are Great People Delivering Genuine Hospitality.

What Is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests’ questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co‑workers to assist others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants.
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

• Genuine approach to hospitality.
• Exemplifies leadership, kindness, and positivity.
• Positive “Yes is the Answer!” mentality.
• Values teamwork, family, and community.

• 1-2 years of related experience.
• Self‑starter, motivated, and flexible.
• Enthusiastic and eager to learn.

• 50% off at any of our 60+ restaurants.
• Health benefits for full‑time associates starting after 90 days.
• Inclusive, fun, and creative environment.
• Flexible scheduling, paid time off, and closed 7 major holidays.
• Starting pay $15.00–$20.00 per hour based on experience.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.