Accounts Payable Specialist; FTC)

Location:Sutton Coldfield, Birmingham (Hybrid flexible working)

Job Type:Full-Time, Fixed-Term Contract (3-months)

Salary: £28,000 per annum

Every funeral we arrange relies on hundreds of things going right behind the scenes. Flowers arrive. Venues are booked. Suppliers are paid on time, so they can keep showing up for the families who need them. That last part is where you come in.

At Dignity, we look after people at one of the hardest moments of their lives: when someone they love has died. We don’t shy away from that, and we’re proud of the care our teams give every day. But that care only works when the business behind it runs smoothly. Our finance team is a big part of making that happen, and we’re looking for an Accounts Payable Specialist to join it.

You’ll own a busy slice of our purchase-to-pay cycle, processing high volumes of supplier invoices accurately, coding them correctly and making sure they’ve gone through the right approvals. You’ll keep our AP inbox under control and get queries to the right place quickly, whether that’s an invoice dispute, a missing PO or a payment that doesn’t quite add up.

You’ll prepare and support payment runs across BACS, CHAPS and international wires, reconcile supplier statements, and track down debit balances until they’re understood and cleared. Come month end, you’ll help with accruals, reconciliations and reporting so the wider finance team has numbers it can trust.

And this isn’t a “keep the lights on” job. We’re in the middle of a real finance transformation, including our rollout and optimisation of Coupa. You’ll help embed it across the business, test new processes, spot manual work that shouldn’t be manual any more, and shape how we do things going forward. If you’ve ever looked at a process and thought “there’s a better way,” we want to hear it.

You’ll have experience in accounts payable or a similar finance role, including processing invoices, handling supplier queries and working within financial controls and tight deadlines. You’re comfortable on ERP or finance systems like SAP, Oracle or Net Suite, handy with Excel, and you know your way around VAT on invoices and expenses.

It’s a bonus if you’ve used Coupa or another P2P platform, worked in a high-volume or shared services environment, or been part of a process improvement project. You’ll be AAT qualified, studying towards an accounting qualification, or qualified by experience. We care about what you can do, not just the letters after your name.

take real pride in getting things right, stay calm when the volume ramps up, and like solving problems rather than passing them on. You’ll be confident working with people across finance, procurement and the wider business, and you’ll enjoy being part of change rather than just watching it happen.

We believe in rewarding our colleagues with a strong, supportive benefits package that helps you feel secure, valued and able to grow.

• Time to recharge – Up to 25 days’ annual leave (increasing with service) plus bank holidays, giving you the time you need to rest and reset.
• A little extra reward – Opportunity to earn a yearly bonus of up to £300–£500 in recognition of your contribution.
• Planning for your future – 4% matched pension to help you build long-term financial security.
• Peace of mind – Life assurance cover at 2x your salary to support your loved ones.
• Everyday savings and perks – Access to My Staff Shop , our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jab reimbursement and lifestyle discounts.
• Support when you need it – Access to a 24/7 Employee Assistance Programme, occupational…