NHS Payroll Controller

DescriptionNHS Payroll Controller x 2 Fully remote

We’re Civica, and we make software and deliver services that help provide critical support to citizens all around the world. From local and central government to education, health and care, over 5,000 public bodies globally rely on Civica solutions to deliver essential services to more than 100 million people. Our aspiration is to be a Gov Tech champion everywhere we operate—supporting the needs of citizens and those who serve them every day.

With over 21 years of continuous growth behind us, we’re continuing to expand and strengthen our HR & Payroll services, helping customers deliver accurate, compliant, and trusted outcomes. This team are based out of our Belfast office but these roles can be performed fully remotely. Why you’ll love this opportunity as an NHS Payroll Controller at Civica As a NHS Payroll Controller at Civica, you'll play a vital role in ensuring thousands of NHS employees are paid accurately and on time while supporting organisations that deliver essential healthcare services across the UK.

You'll take ownership of the full payroll lifecycle, working closely with NHS Trusts, HMRC and NHS Pensions, while building specialist expertise in ESR, the NHS's national payroll system. This is a varied, customer-focused role that combines technical payroll knowledge, stakeholder management and problem-solving, offering plenty of opportunities to develop your skills within a supportive and collaborative team environment

Requirements

An understanding of Payroll legislation (essential) A working knowledge of statutory deductions and how these are calculated (essential) Working knowledge of Microsoft Office (essential) Ability to prioritise and remain calm under pressure (essential) Understand the need to follow established processes and run sheets as set out by our NHS Specialist Team. Ability to use own initiative and lead within a team Ability to think logically and solve problems effectively

Responsibilities

To key and check and process payroll input To produce monthly reporting for the client and submit BACS upon authorization Producing scheduled payroll reports and payslips To ensure all payments are processed accurately and on time according to the agreed schedules To handle client queries in a professional and friendly manner with agreed resolutions and outcomes To maintain communication with 3rd parties such as HMRC, NHS Pensions and Courts.

To process year end returns accurately and on time To ensure compliance to all legislative requirements

Experience / Qualifications
• Educated to GCSE level (or equivalent) including Maths and English
• Experience working in a customer-focused environment
• Strong organisational and time management skills
• Excellent interpersonal abilities
• Methodical and analytical working style
• Exceptional attention to detail We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  

We know that when our people are happy, they work better and have greater job satisfaction. Benefits Time Off & Work-Life Balance  25 Days Annual Leave + bank holidays – plus the…