Payroll Administrator - Human Resources Grade 4

Position: Payroll Administrator - Human Resources - 106914 - Grade 4

Payroll Administrator – Human Resources – 106914 – Grade 4

University of Birmingham – Human Resources – Grade 4 – Full‑time Fixed‑term contract (up to December 2026) – Closing date: 25th January 2026.

Position Details

Location:

University of Birmingham, Edgbaston, Birmingham, UK.

Starting salary: £27,166 – £28,768, with progression potential to £32,145.

Our Offer to You

We value people at the heart of our work. With almost 5,000 professional services staff across a wide range of functions, we offer development through our Birmingham Professional programme, flexible working arrangements where appropriate, and a generous benefits package: 40 days holiday a year, one day paid volunteering per year, occupational sick pay, a pension scheme, and three subsidised day nurseries.

Background

As an administrator within the payroll team you will support a broad range of payroll duties – some complex – and may lead on specific tasks.

Role Summary

Provide proactive administrative support in the relevant department, working independently or as part of a team. You may be asked to work across different areas of the department or the wider University.

Main Duties

• Act as a point of contact within Payroll, providing accurate, timely advice to internal and external customers and stakeholders.
• Communicate relevant information to staff and external contacts.
• Provide administrative support for other payroll team members and external stakeholders.
• Process data, monitor accuracy, chase missing information and raise issues as appropriate.
• Use complex University systems to research, manipulate, analyse and interpret data and produce routine reports.
• Maintain working relationships with key stakeholders, resolving disputes and complaints promptly.
• Offer advice and support to others on the activity area.
• Review processes and proactively suggest improvements and share best practice.
• Support equality and diversity – avoid discriminatory impact or bias.

Required Knowledge, Skills, Qualifications, Experience

• Payroll knowledge or experience is advantageous; experience of Oracle Cloud software beneficial.
• GCSEs to a minimum of grade C/4 in English and Mathematics grade C (or equivalent level 2 qualification).
• Good IT skills and working knowledge of standard Microsoft Office.
• Take responsibility for tasks, working independently with scope for initiative and judgment.
• Work independently or in a team, proactively improving processes and proposing new ways of working.
• Excellent communication skills – clear and effective.
• Well organised, prioritising work independently and as part of a team.
• Deliver excellent customer service.
• Experience of using complex work systems – student databases, finance/HR systems – and willingness to learn new packages.
• Handle change in a fast‑moving, dynamic environment.
• Understand and apply equality and diversity principles.
• Identify and respond to equality and diversity issues in line with relevant policies.

Dimensions

No line‑management or budget‑management responsibilities.

Planning and Organising

Manage and prioritise a varied workload, maintaining awareness of departmental activity and wider University as appropriate.

Problem Solving and Decision Making

Work under the direction of a senior manager, with autonomy to deliver required outputs and make day‑to‑day decisions within existing policies and procedures.

Internal and External Relationships

Liaise with internal colleagues, stakeholders, and external stakeholders, maintaining good working relationships with all.

Application Information

Informal enquiries to Lisa Wilson, email:

Use of AI in applications: We want genuine interest; applications relying heavily on AI are unlikely to progress.

Equality, Diversity and Inclusion: We champion a fair and inclusive workplace and hold Athena SWAN, Race Equality Charter, and Disability Confident accreditations. Learn more about our initiatives on our website.

Work‑life balance and sustainability: We support flexible working arrangements where appropriate and are committed to sustainability as part of our strategy.

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