Workplace Coordinator

Overview

Workplace Coordinator

Contract:

Professional Services, Production & Technology

Location:

B1, West Midlands

Hours of work: 40

Contract Type:
Permanent

We are seeking a highly organised and proactive Workplace Coordinator to support the smooth running of a large, corporate office environment. This role plays a key part in ensuring seamless day‑to‑day operations, delivering exceptional customer service, and maintaining a high‑quality workplace experience for all employees and visitors.

Job Description

We are looking for someone who thrives in a fast‑paced facilities environment, working closely with the on‑site Facilities Manager, cleaning and housekeeping teams, and office‑based clients. The successful candidate will uphold the core values of ISS and WSP, contributing to efficient back‑office operations while acting as a central, customer‑facing contact point within the workplace.

• Provide facilities administration and coordination to support daily operations
• Manage and update facilities systems such as Tririga and Maximo
• Monitor and contribute to the delivery of facilities KPIs
• Respond efficiently to changing operational needs, including meeting room change
• Support meeting and event setups when required
• Act as a central point of contact for colleagues, visitors, and suppliers
• Assist in coordinating and preparing meeting and conference rooms
• Support budget tracking, purchase orders, invoice processing, and expense reconciliation

• Previous facilities or soft services experience preferred
• Background in facilities strongly desirable
• Ambition to develop and progress within a facilities career
• IOSH qualification desirable (training can be provided)
• Strong administrative skills with excellent attention to detail
• Confident communicator able to work effectively with a fast‑paced Facilities Manager
• Computer literate with the ability to learn new systems quickly
• Experience working alongside cleaning or housekeeping teams
• Professional, corporate‑facing attitude

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreat

People #ISSTalent #People Make Place

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level
2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing re