Product Officer

Key Responsibilities

• Provide administrative support for course portfolio review, fee‑setting and scholarship processes
• Support the Product Manager in reviewing existing and proposed provision, ensuring market research and data inform decision‑making
• Collect, analyse and maintain data relating to fees, entry requirements, scholarships, market trends and course performance
• Prepare and coordinate reports and presentations relating to the course portfolio, fees and scholarships
• Maintain accurate and up‑to‑date records of course information, including fees and entry requirements
• Coordinate communications between the Product team, academic units and professional services teams
• Contribute to the development and improvement of operational processes to support effective portfolio management

• Experience in an administrative or support role, preferably in a higher education or related sector
• Strong organisational skills, with the ability to manage multiple tasks and deadlines effectively
• Experience in working with data, including data entry, analysis and reporting
• Excellent attention to detail, ensuring accuracy in documentation and data management
• Strong communication skills, both written and verbal, for liaising with stakeholders and preparing reports
• Ability to work collaboratively in a team environment, supporting colleagues and stakeholders
• Familiarity with course or curriculum review processes and quality assurance in higher education
• Proficient in Microsoft Office Suite, particularly Excel and Word, with the ability to manage documents and data efficiently

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We are committed to equality, diversity and inclusion and continuously review and improve our policies, practices and procedures to ensure that we are promoting these in all aspects of our operations.