Band 4 - Integrated Neighbourhood Team Coordinator

Band 4 - Integrated Neighbourhood Team Coordinator

*** This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Are you passionate about improving services for citizens? Are you self-motivated, highly organised, and confident working with a wide range of stakeholders?

At the Birmingham and Solihull Community Care Collaborative, we're looking for reliable, flexible, and proactive individuals to join our Integrated Neighbourhood Teams as Coordinators.

In this role, you'll have the opportunity to work with professionals across health, social care, and the voluntary sector organisations to help deliver more joined-up, personalised care for people within our communities.

This is a fantastic opportunity to be part of an innovative and supportive team that's helping to shape the future of community care. You'll play a key part in improving communication, supporting meetings, coordinating actions, and ensuring that information is shared effectively to achieve better outcomes for citizens.

While you will be aligned to a specific Integrated Neighbourhood Team, there is an expectation that you can provide cover for colleagues when required. You will need to have the flexibility to travel across sites for meetings and events.

For an informal conversation about the role please contact Lucia Holloway (), Perminder Brar () or Daniel Brown ()

The INT Coordinator will be a central point of contact and navigator between their designated Primary Care Network (PCN) and the INT multi-disciplinary team (MDT) establishing effective communication processes across primary care, community services, mental health services and the voluntary/third sector.

The INT Coordinator will work in collaboration with the INT multi-disciplinary team and will be responsible for liaising with key workers to manage patient information to support the MDT's triage and MDT meetings including capturing outcomes and evaluation. The INT Coordinator is key to the INT MDT in facilitating the decision-making process.

Be Part of Our Team...

BCHC has over 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry.

We deliver all of this with a commitment to integrated, personalised care, rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT INFORMATION

• Please ensure that all sections of the application form are complete. Please provide full details of all referees including their business email, telephone number and postal address.
• Please ensure that you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Please note, this is an office-based role and you will be required to work from one of the five Locality Hubs in Birmingham, dependent on the locality you are assigned to

Please refer to the attached job description which provides full details of the main duties and responsibilities.

• Educated to GCSE level or equivalent with grade C or above in English and maths
• ECDL or equivalent IT qualification / experience
• IT Systems and project management experience acquired through training or experience to diploma equivalent
• Evidence of continuous personal development

• Experience of administration procedures
• Experience of working in a customer facing environment, resolving queries and using initiative to ensure effective working relationships across services
• Previous NHS experience or experience of working in a healthcare / social care setting

• Competent in the use of IT software systems, (including Microsoft Office) and handling sensitive personal identifiable data
• Demonstrable evidence of problem solving and resolving issues as they arise in a fast-changing environment
• Able to communicate clearly and sensitively with a wide range of people, including external partner organisations, community teams and patients and their families
• Excellent written communication skills; able to write clearly and concisely and produce reports and keep accurate records
• Able to induct new staff into a team, providing training to new colleagues
• Adaptable and flexible approach to work with the…