Warehouse Admin Assistant – Member Services

Warehouse Admin Assistant – Member Services Help keep good food out of landfill!

Based at our depot in Birmingham
, you will support our Member Services team with managing our surplus food supply and relationships with our Food Members.

• Maintaining accurate records, including filing and data management.
• Keeping member information up to date on our internal Warehouse Management System.
• Updating and managing schedules using Excel spreadsheets (accuracy and attention to detail essential).
• Communicating with our Food Members (charities and community groups) via phone and email.
• Building strong relationships to understand and support members’ individual needs.

• Confident using Excel and comfortable working with data and spreadsheets.
• Organised, with strong administrative and record-keeping skills.
• Adaptable and able to manage a variety of tasks in a fast-paced environment.
• Positive, friendly, and motivated by tackling food waste and food poverty.
• Numerate, literate, and confident communicating with a range of stakeholders.