Corporate Receptionist

Corporate Receptionist

We are seeking a brilliant Corporate Receptionist to join our fantastic team and be the first point of contact for visitors, clients, and staff. You will play a key role in creating a positive first impression and maintaining a welcoming and professional front‑of‑house environment.

In this role, you will manage the reception area, handle incoming calls and visitor enquiries, coordinate meeting room bookings, and provide general administrative support to ensure the smooth day‑to‑day running of the office. The ideal candidate will have excellent communication and people skills, a professional attitude, and the ability to work efficiently in a busy office setting.

This is an excellent opportunity for someone with strong customer service skills who enjoys working in a professional corporate environment. The successful candidate will hold the job title of Client Support Services Ambassador.

Type of contract:
Full‑time, Permanent

Hours:

21 per week (Monday‑Friday, on a shift rota basis between 8AM – 5PM)

Salary: £15,567 per annum

• Financial freedom:
  Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards.
• A daily food allowance.
• Benefit from a contributory pension scheme.
• Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Unlock endless learning and development opportunities to elevate your career.
• Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Take one paid day off annually to support a cause you’re passionate about.

• Greet and welcome visitors, clients, and staff in a professional and friendly manner.
• Answer and manage incoming phone calls.
• Manage visitor sign‑in procedures and maintain accurate visitor records.
• Book and manage meeting rooms and assist with meeting preparations when required.
• Respond to general enquiries from visitors and internal clients.
• Maintain a clean, organised, and professional reception area.
• Provide basic administrative support to different departments when needed.
• Coordinate with building management, security, and other service providers.

• Share our Rapport values:
  Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
• Excellent people skills and a friendly, approachable personality.
• Strong communication skills both verbal and written.
• Professional appearance and positive attitude.
• Strong customer service focus.
• Good organization and time management skills.
• Ability to multitask and prioritise tasks effectively.
• Reliable, punctial, and responsible.
• Strong attention to detail.
• Ability to remain calm and professional under pressure.
• Good teamwork skills while also able to work independently.
• Basic administrative and computer skills (email, MS Office, booking systems).
• Discretion and ability to handle confidential information appropriately.

Rapport Guest Services is a multi‑award‑winning company, delivering front‑and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.