Business Support Officer - Management Support

Our team helps build strong relationships to enable the Leadership Team to work efficiently, stay organised, and anticipate their needs. By planning ahead and supporting their tasks, the Management Support Team ensures our Leaders can concentrate on their main responsibilities without interruption.

• Provide full secretarial and administrative support to the Assistant Directors.
• Organise and support meetings, including on-site meetings, with minute taking, note taking and general secretarial duties.
• Work in an organised way, with attention to detail, and collate information from a variety of sources.
• Collaborate effectively within a team environment.
• Undertake financial processes such as raising purchase orders.
• Support the business leaders in fulfilling their roles whilst working with initiative and minimal supervision.

• Strong literacy, numeracy and IT skills.
• Excellent communication skills, enabling engagement with a diverse range of stakeholders.
• Excellent organisational skills and a strong commitment to maintaining high‑quality standards.
• Ability to meet tight deadlines while remaining flexible, proactive and able to take initiative.
• Good administrative experience and the ability to work independently with minimal supervision.
• May be required to undergo an appropriate level of Disclosure and Barring Service (DBS) check.

• The role is hybrid and based in Birmingham, UK.
• Applicants must have the necessary right‑to‑work documents to work in the UK; we do not sponsor visas.
• Application must be submitted early as the job may close once sufficient applications are received.

• A generous annual leave package of 30 days, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.
• Free on‑site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). On‑site electric car charging ports are also available.
• Full access to an internal employee benefits scheme including occupational health services, rewards schemes, benefits discounts (including the Blue Light Card), health & fitness and personal wellbeing support.
• Flexible and hybrid working policy – a combination of time spent in the office and at home with various working patterns.
• Local Government pension scheme – generous local government career average pension scheme.

We are proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where everyone can be themselves and succeed on merit. We are committed to the fair treatment of all applicants, including those with criminal records; having a criminal record will not necessarily bar an individual from working with us, though this will depend on the nature of the position and the circumstances.