Band 3 Administration Assistant Healthy Minds

Band 3 Administration Assistant - Birmingham Healthy Minds

Closed date: 28 June 2026.

Birmingham Healthy Minds is a team of psychological therapists and practitioners working within an IAPT setting across Birmingham. We are seeking an experienced, enthusiastic, and motivated administrator to join the Birmingham Healthy Minds teams based in the South of the City.

You will provide an effective, efficient, and confidential administrative service to support the clinical team. Work in a busy environment with accuracy and tight deadlines. Work closely with a small admin team, prioritising workload and acting on your own initiative.

Applicants should have good communication and organisational skills, experience of using Microsoft Office with excellent typing speed and accuracy. It is a requirement to have Maths and English qualifications; please ensure to add them into your application form. Experience of using IAPTus and RIO would be an advantage.

• To undertake a range of administrative and clerical duties to support the work of Birmingham Healthy Minds.
• First point of contact for patients and visitors to the team, fielding calls and taking and disseminating messages.
• Serve outpatient clinics utilising both Trust patient information and in-house systems.
• General administrative duties to assist the wider administrative and multidisciplinary teams.
• Provide cover for colleagues when required, including working at any base across Birmingham to meet service needs.
• Work flexible hours including weekends and evenings to meet the needs of the service.

• GCSE Grade C or above in English and Mathematics or equivalent.
• Experience of using Microsoft Office applications.
• Experience with IAPTus/RIO or equivalent.
• Experience of working in a mental health environment / NHS environment.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service will be required to check for any previous convictions.

Birmingham and Solihull Mental Health NHS Foundation Trust

£25,760 to £27,476 a year, pro rata.

We will not support applications from job seekers who require sponsorship to work in the United Kingdom.