Band 4 Medical Secretary - SOLAR

Role Overview

An exciting opportunity has arisen for a full-time Medical Secretary supporting cross cover both Bishop Wilson and Freshfields Clinic. As a key member of the secretarial team this is a varied role involving all aspects of secretarial and general administration duties.

• Serve as the first point of contact for health care professionals and patients.
• Demonstrate high-standard communication and a professional attitude.
• Organise and multitask across a wide range of administrative duties.
• Provide comprehensive secretarial and administrative support to the medical and clinical team.
• Operate within trust systems, including formatting and audio transcription of clinical letters/reports.
• Attend and minute meetings as required.
• Monitor and support consultants’ caseloads to keep KPIs up to date.
• Deal sensitively with complaints, problems or issues, referring to the Admin Lead when appropriate.

• Team‑player with excellent written and verbal communication skills.
• Detail‑oriented with proficient keyboard and computer skills.
• Ability to work independently, prioritise workload and meet set time frames.
• Strong organisational and communication skills at all levels.
• Confidential and efficient handling of enquiries.
• Initiative and ability to deal sensitively with difficult situations.

Full‑time Monday – Friday 09:00 – 17:00, with some flexibility required.

Name:
Jo Clarke

Job title:

Support Service Manager
Email address:
Telephone number: