Programme Administrators mater

Department:
Student and Programme Administration

Location:

City Centre Campus (Millennium Point)
Salary: £28,287 to £32,006 per annum

Contract:

12‑month fixed term and 18‑month fixed term maternity cover

Job Reference: S126024
Release Date: 12 June 2026
Closing Date: 29 June 2026 23:59 BST

Programme Administrator to support the Student and Programme Administration Team on a fixed term contract, providing high‑quality administrative support for students and ensuring programmes adhere to university regulations and service standards.

• Provide comprehensive administrative support across the academic lifecycle, in line with regulations, policies and service standards.
• Maintain accurate student and programme records using university systems, ensuring compliance with institutional requirements.
• Respond professionally and promptly to enquiries from students, academic staff and other colleagues.
• Prepare and process assessment data, including marks entry, exam board preparation and communication of results.
• Support the administration of programme changes, withdrawals, interruptions and transfers.
• Provide administrative support for programme‑related meetings, including minute‑taking and preparation of documentation.
• Contribute to the implementation of standardised processes across programmes, ensuring consistency and efficiency.
• Work collaboratively with other administrators across the institution to share knowledge and best practice.
• Assist with the collection and processing of student engagement and attendance data.
• Support key university events such as enrolment, graduation, open days and clearing as required.

• Experience of working in a busy administrative role.
• Skills in organising and prioritising workloads effectively to meet deadlines.
• Experience of using digital systems to manage data and records.
• Strong attention to detail and commitment to accuracy.
• Excellent interpersonal and communication skills.
• Ability to work effectively as part of a team.
• Experience of responding to enquiries in a professional manner.
• A commitment to delivering excellent service to students and staff.

• Experience working in higher or further education.
• Familiarity with student records systems or virtual learning environments.
• Understanding of key stages in the student lifecycle.

• Work‑life balance – generous leave and hybrid working where appropriate.
• Career development – opportunities to grow, develop and progress your career.
• Competitive pay, pension, wellbeing support and staff benefits.
• Inclusive culture – a supportive, diverse environment where everyone belongs.

We are a Disability Confident Employer and are committed to an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.

This role does not meet the minimum salary requirements for Skilled Worker visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK.