Reception​/Care Co-ordinator

We are seeking a dedicated and organised Care Coordinator to join our healthcare team. The successful candidate will play a vital role in managing patient schedules, coordinating care plans, and ensuring seamless communication between clients and healthcare providers. This role offers an excellent opportunity for individuals with strong administrative skills and a passion for providing compassionate support to those in need.

The ideal applicant will possess experience in office administration, be proficient with computer systems, and demonstrate exceptional organisational and communication abilities.

Duties

• Manage patient appointments and coordinate care schedules efficiently using various software tools.
• Maintain accurate and up-to-date records through data entry and administrative documentation.
• Communicate effectively with clients, healthcare professionals, and team members via phone, email, and written correspondence.
• Utilise Microsoft Office and Google Workspace
• Provide exceptional phone etiquette to address client inquiries promptly and professionally.
• Assist with general administrative tasks such as filing, photocopying, and organising patient files.
• Support the team by ensuring all relevant information is accurately entered into the system and follow-up actions are completed in a timely manner.
• Collaborate with other departments to ensure continuity of care and client satisfaction.

Small family medical practice. Opportunities to learn in a great deal of areas. We get to know our patients.

We are seeking a dedicated and organised Care Coordinator to join our healthcare team. The successful candidate will play a vital role in managing patient schedules, coordinating care plans, and ensuring seamless communication between clients and healthcare providers. This role offers an excellent opportunity for individuals with strong administrative skills and a passion for providing compassionate support to those in need.

The ideal applicant will possess experience in office administration, be proficient with computer systems, and demonstrate exceptional organisational and communication abilities.

• Some experience of medical reception work or similar
• Experienced using Emis Web

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.