Library Assistant

Overview

This is an exciting opportunity to join the library service at Birmingham Newman University. You will work as part of a small team of Library Experience Assistants to assist in the day-to-day running of the Library. One of your main duties will be to staff the busy Service Desk, providing a welcoming first point of contact to the Library’s users.

You will respond to a wide range of enquiries, helping students and other library users to manage their library accounts, find and use print and electronic resources, and utilise the library and IT facilities effectively. You will also complete a variety of administrative tasks, including processing books, managing the library mailbox, and participating in wider library projects.

• Staff the busy Service Desk and provide a welcoming first point of contact for library users.
• Respond to enquiries and assist users with managing library accounts, locating and using print and electronic resources, and utilising library and IT facilities.
• Complete administrative tasks such as processing books, managing the library mailbox, and participating in library projects.

• No prior experience in a library is required; a good level of literacy, administrative skills, and IT skills are needed.
• Excellent interpersonal and communication skills, with the ability to respond to enquiries with confidence.
• Passion for providing timely, high-quality customer service and openness to adopting new technologies.
• Flexibility and adaptability to work non-standard hours when required.

Informal enquiries about this opportunity are welcome. Please contact Kimberley Maxwell at  to discuss the role further.

An online application form and further details about this role are available from  Please submit your completed online application form by the advertised closing date.

Please note that CVs are not accepted as part of the application process unless explicitly stated.

Closing date for applications: 10 July 2026

Interviews will take place on 4 August 2026

• Birmingham Newman University offers 35 days annual leave entitlement plus bank holidays (pro rata for part-time posts), pension scheme, chaplaincy and spiritual care, library services, free on-site parking, discounted travel scheme, cycle to work scheme, employee assistance programme, occupational health and counselling services and staff development opportunities.
• Further details of the full range of staff benefits available can be found on our website:  or by contacting the Human Resources Department.

Birmingham Newman University is an Equal Opportunity Employer.

Birmingham Newman University is located on Genners Lane, Bartley Green, Birmingham, West Midlands, B32 3NT
.