Business Administrator

Business Administrator – £13.45 per hour (via Umbrella) – 3 Month Rolling Contract – Birmingham (Onsite) – SCC Flex Contract

We are seeking a detail‑oriented Business Administrator to support Repair Centre operations onsite in Birmingham. This is an excellent opportunity for a proactive Business Administrator to provide critical administrative and inventory support within a fast‑paced environment.

• Provide a professional administration service to local Repair Centre teams
• Monitor and process reactive queues within the Repair Centre
• Carry out relevant warranty administration processes (e.g. logging claims, arranging part returns)
• Ensure telephones are answered promptly and professionally at all times
• Request and receipt parts as required
• Escalate to Regional Operational Team Leads where parts are outstanding and risk breaching return criteria
• Escalate any process non‑conformances to the Line Manager
• Adhere to all relevant ISO standards and procedures
• Provide support and cover for inventory activities when required
• Handle physical items of varying size and weight (with assistance where required)
• Maintain a clean and organised work area and ensure proper use of company property
• Follow all Health & Safety requirements in line with SCC Group policies
• Support management teams in the daily running of the centre and assist with additional duties as needed

• Excellent administration skills with strong organisational ability
• Ability to manage day‑to‑day tasks within agreed timescales
• Strong communication skills, both written and verbal
• Ability to work effectively under pressure and meet deadlines
• High attention to detail and accuracy
• A professional and mature approach to work duties
• Understanding of processes and procedures
• Ability to provide excellent service to both internal and external customers
• Knowledge of stock processes and inventory management (advantageous)
• Eligibility to obtain SC clearance

If you are a motivated Business Administrator looking for your next contract opportunity in a dynamic environment, we’d love to hear from you.

Apply today — professional references required.