Business Support Officer – Leadership and Professional Development

Responsibilities

• Maintaining systems, processes and procedures relating to leadership learning interventions
• Supporting the administration and coordination of leadership programmes, workshops and development activity
• Preparing meeting agendas, actions and minutes
• Monitoring leadership and talent inboxes and responding to correspondence as appropriate
• Preparing responses to internal and external enquiries
• Supporting management information, tracking and reporting activity
• Liaising with Demand and Planning teams regarding leadership learning activity
• Supporting preparation for leadership workshops and delivery events
• Maintaining accurate records relating to leadership courses and interventions
• Monitoring credits and coordinating College of Policing 360 reports and Insights activity
• Arranging learner dates and sharing relevant information and resources
• Maintaining SharePoint and shared drive document management, version control and accessibility
• Upholding data protection principles and ensuring information accuracy and relevance
• Planning and prioritising workload effectively to support team delivery

• Experience with in an administrative or business support role
• Effective written and verbal communication skills
• Good organisational skills and attention to detail
• The ability to manage and prioritise your own workload
• Confidence using IT systems and software packages including Microsoft Office applications
• A reasonable level of numeracy to support reporting and tracking requirements
• Experience supporting leadership, learning or development activity would be advantageous but is not essential.