Bank Receptionist

Optegra has an exciting new opportunity for an experienced Receptionist to join our amazing and supportive team in our prestige private Birmingham Eye Hospital. This is a zero hour contract offering flexible shifts and pay up to £16 hourly rate dependent on experience.

Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.

You will be part of a multi-disciplined team contributing to the activity of the Patient Services Team. Responsibilities of the role will include providing cover at the main hospital reception, being the first point of contact for patients and all other hospital visitors both in person and over the telephone, greeting patients and visitors at reception in a professional manner, supporting the Patient Services Team by assisting with patient queries before and after consultation, billing, and general administration support to Patient Services team.

• Experience of working in a front of house/face to face customer service role
• Experience of customer billing/accounts
• Private Healthcare experience is desirable
• Excellent interpersonal skills
• Well organised, able to prioritise and cope well with pressure
• Excellent administrative skills and attention to detail
• Effective written and oral communication skills
• Ability to act as a resource for colleagues & staff
• Good IT skills ie good working knowledge of Microsoft Office including:
  Outlook,
• Excel, Word, Power Point

If this sounds like you, please get in touch with us by applying for the role.

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

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Closing date:
Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications.