Corporate Receptionist; Travel booking

Position: Corporate Receptionist (with Travel booking)
Working as the key point of contact for an international company, delivering a high-quality reception and switchboard service, projecting a professional, efficient and welcoming public image to all visitors and callers. You will also provide an effective and cost-conscious travel booking service for assigned departments and administration administration and general admin and corporate services support, contributing to the efficient day-to-day operation of the office.

Role:
Maintain the reception area to a consistently high standard, ensuring it is clean, tidy and well presented at all times Answer all incoming calls promptly and professionally via the switchboard Welcome all visitors courteously, manage guest registration and notify hosts of arrivals Record and relay accurate messages in a timely manner Manage meeting room bookings and room setups, including arrangements for refreshments where required Liaise with the Facilities team regarding any maintenance, repair or renewal requirements identified in reception, reception kitchen or meeting areas Arrange business travel for staff, including flights, hotels, rail, ground transportation and associated travel documentation, using approved suppliers, systems and booking channels and verify that requests contain the required approval Prepare and issue accurate itineraries, booking confirmations and supporting travel information.

Maintain accurate booking records, traveller profiles, approvals and supporting documentation in the approved location. Support cost-conscious and policy-compliant travel arrangements, identifying and escalating missing approvals, policy exceptions, unusual costs, urgent traveller matters and other issues requiring management review. Team Support & General Administration Ensure effective handovers when covering reception duties or during periods of absence Support the Corporate Services Group with ad hoc duties and projects as required Handle travel booking records, visitor information, personal and confidential information, and supporting documentation securely and in accordance with company policies, data protection requirements and approved retention arrangements.

Manage routine invoice administration for assigned areas, including monitoring the relevant invoice mailbox, raising requisitions and purchase orders, processing invoices accurately and following up queries. Liaise with Corporate Accounts and suppliers to resolve invoice, PO, cost-code or approval queries. Ensure records are maintained in line with internal finance procedures and audit requirements. SKILLS Previous reception and switchboard experience is essential Experience in business travel booking and invoice processing within a corporate environment is desirable Strong communication skills with a professional and customer-focused approach Fluency in written and spoken English is essential Competent use of Microsoft Office and a willingness to undertake training on internal systems is required