Community Governance Administrator

Job summary

Community Governance Administrator-12 Months

An opportunity has arisen for an Administrator to work within our Community Governance Team on a 12 month contract based at Brierley Hill Health and Social Care Centre. To provide a comprehensive effective and efficient administrative support service to Community Nursing teams. To liaise with other Health Care Professionals in order to assist with seamless transition of patient care. The post holder will be required to obtain information from Health Care Professionals to ensure that high-quality care is provided.

You will be a part of small team, you will be an adaptable and confident team member who also possesses excellent communication skills, both verbal and written, be resilient and enjoy working closely with a team in a demanding environment.

• Undertake administration/secretarial duties required for the smooth running of the office that are specific to the role.
• Undertake general office duties as required, e.g. typing, data inputting/extracting from systems, updating databases, filing, scanning and copying in line with trust policies and procedures.
• Arrange appointments and meetings, as required, making appropriate arrangements e.g. booking venues, sending out invites, organising equipment.
• Provide a secretarial service to team/department meetings, including the preparation and distribution of agendas and papers, chasing actions, taking minutes, exporting Audits from Amat, report from Datix for Incidents, complaints, risk and assurance actions, proof reading, formatting and support with procedural Documentation.
• To manage the recruitment process for all posts within community nursing teams. This will include uploading vacancies onto NHS Jobs, checking job descriptions and adverts, preparing interview packs, liaising with both managers and candidates, undertaking employment checks.
• Update and maintain information systems used including NHS Jobs, ESR, TRAC.

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Please click below to view our EDI page:
Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust ()

Please refer to the attached Job Description for full details of the main duties and responsibilities that the post holder is required to undertake.

Please refer to the attached Job Description for full details of the main duties and responsibilities that the post holder is required to undertake.

• GCSE in Maths and English or equivalent
• NVQ3 in Business Administration/ Customer Service or equivalent experience

• Demonstrates excellent written and verbal skills
• Ability to work with confidential material and maintain confidentiality
• Confident when working with staff at all levels, internal and external

• Administration experience within a customer care environment
• Excellent communication and customer service skills
• Understanding of confidentiality and Data Protection Act
• Demonstrates working knowledge of computer packages including Microsoft Office Word, Excel, Outlook
• Able to respond quickly in a rapid working environment
• Able to organise and prioritise own and other workloads to changing and often tight deadlines

• Previous experience working in the NHS/Healthcare environment

• Good team worker and ability to work alone
• Able to cope with different and…