Internship Administrator

Position: Supported Internship Administrator
Location: West Midlands

Are you organised, adaptable, and ready to make a real-world impact?

At Mencap, we are passionate about making the world a better place for people with learning disabilities. We are looking for a Supported Internship Administrator who thrives in a busy environment where no two days are the same. If you are a proactive professional with a keen eye for detail and a heart for inclusion, we want to hear from you.

This role is based in the Black Country on a full time (37.5 hours per week) permanent basis.

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The Role

You will be the backbone of our employability programmes. This isn’t just about filing; it’s about providing the essential administrative and operational support that allows our local teams to change lives. You will work collaboratively with various stakeholders - from local authorities to parents and carers - ensuring our program runs effectively and stays compliant.

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What will your day-to-day look like?

* Operational Oversight:
Managing administrative tasks for Access to Work claims and maintaining accurate data within learner management systems.

* Compliance & Finance:
Monitoring debt, processing invoices, and ensuring all regulatory and local authority information is up to date.

* Team Support:
Assisting the Education Centre Manager and wider team with meeting coordination, document archiving, and adhering to critical deadlines such as EHCP reviews.

* Communication:
Acting as a professional point of contact for stakeholders, parents, and carers.

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What You’ll Bring

We are looking for someone who is brave, kind, and positive. To succeed in this role, you will need:

* Strong Foundations:
Excellent organisational, record-keeping, and communication skills.

* Tech Savviness:
Proficiency in Office 365 and an ability to quickly learn new IT systems.

* Initiative:
The ability to work independently, manage your own workload, and meet tight deadlines.

* Experience:

Ideally, you have provided administrative support within an educational or similar setting.

* Attitude: A genuine enthusiasm for supporting young people with SEND.

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Why Join Mencap?

We value diversity and intentionally plan for the success of our colleagues. We are a Disability Confident Leader and welcome applications from everyone—come as you are!

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Ready to help us build a more inclusive future?

Note:

This role is subject to an enhanced DBS check and satisfactory references.

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If you’re ready to support a committed team and deliver real outcomes for young people with SEND, please apply with your a full application and cover statement.

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This Final date to receive applications Thursday 15th October

Job