Receptionist, Administrative​/Clerical

Want to make a difference to young people?

Are you ready to embark on a rewarding journey within an educational community that values increasing opportunities, improving outcomes for our students.

As a mixed comprehensive Academy with a dynamic Sixth Form, Q3 Academy Great Barr serves a vibrant and culturally diverse community of nearly 1,200 students.

Our fantastic buildings are surrounded by open, picturesque fields and woodlands, and the Academy offers a stimulating setting for teaching and learning. Our facilities are designed to inspire, with state-of-the-art classrooms and resources that support a rigorous, knowledge-rich curriculum. This curriculum is carefully crafted to challenge students, develop critical thinkers, and prepare them for successful futures.

Professional growth is embedded in our culture, and Q3 Academy Great Barr presents unparalleled opportunities for students and staff. If you are an individual passionate about shaping the future generation, you will be joining a community where education is valued, diversity is celebrated, and personal development is prioritised. This is a place where your talents will be valued, and your career can flourish.

We are proud to be part of The Mercian Trust, which provides us with access to wider resources, professional development, and a network of educators focused on pioneering teaching and learning methods, including digital transformation. Join us for an opportunity to be at the forefront of a transformative educational approach that champions collaboration, innovation, and excellence in teaching and learning.

Please visit our website to find out more about Q3 Academy Great Barr.

• Switchboard operation and supervision.
• Be courteous to colleagues, visitors and telephone callers and provide a welcoming environment.
• Dealing with telephone enquiries to the Academy.
• Greeting and ensuring that all appropriate visitors to the Academy are correctly ’d(Safeguarding), including Supply Staff, and clearances are submitted accordingly.
• Hospitality to visitors if required.
• General administration duties.
• Be First Aider trained and be part of a First Aid Rota as required.
• General word processing, Excel spreadsheets, use of SIMS/Bromcom and Class Charts.
• Duplicating and distributing information.
• Dealing with emergencies that are reported to Reception.
• Dealing with alarm activations.
• Monitor and maintain relevant stock levels.
• Booking of rooms and setting up of the Conference Room as and when required.
• Print out InVentry report for fire evacuations.
• Respond to AWOL emails and telephone calls using radio communications.
• Carry out photocopying and reprographics duties as and when required.
• Ensure the Reception area is maintained to a high standard of presentation.
• Daily incoming and outgoing post and emails.
• Managing the Parent Helpdesk.
• Ensuring franking machine updates, credits, consumables are maintained.
• Ability to work as a team to ensure Reception is fully covered during holiday times when appropriate.
• Demonstrate both enthusiasm and high standards of professionalism to all Academy stakeholders.
• Assisting with lost property.
• Logging and securing confiscations, such as phones and jewellery.
• Managing orders of lanyards, cases, s and phone pouches for students.
• Other administrative tasks as directed.

For full details of the post please seethe attached Job Description and Person Specification

• Join an incredible team of friendly and supportive staff.
• Work with our amazing students in a positive learning environment supported by a centralised behaviour system.
• Manageable marking.
• Supportive feedback culture with no high-stakes observations.
• Rich culture of professional learning, with a high-quality CPD programme.
• Fully…