ERF Administrator

Salary: £30,199.00 per annum plus Veolia benefits

Hours:

40 hours per week

Location:

Birmingham

West Midlands

B35 7AG

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

As an ERF Administrator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

25 days of annual leave plus bank holidays
Access to our company/people's pension scheme
Discounts on everything from groceries to well known retailers
Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
24 hour access to a virtual GP, 365 days a year, for you and family members in your household
One paid days leave every year to volunteer and support your community
Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing;

Process and track all purchase orders from initiation to completion, confirm receipt of goods, and collaborate with departments to resolve invoice queries and discrepancies
Raise invoices and issue to suppliers following confirmation of figures by technical team
Chase suppliers for payment to ensure money received in line with payment terms
Act as first point of contact for internal and external stakeholders, monitoring incoming emails and managing inbound phone calls efficiently
Monitor and track team training requirements, book refresher courses via Service Now as certificates approach expiry, and provide monthly training compliance updates to management
Support health and safety compliance through data monitoring, entry, and document control reporting
Maintain and update staff personnel files in accordance with GDPR procedures, and prepare, organise, and maintain both physical and electronic filing systems
Maintain stock control for office, operational, and maintenance supplies across two stock rooms (office and maintenance workshop locations)
Manage office cleaning staff with support from management
Deliver accurate data entry to support operations and assist with KPI reporting
What we're looking for;

Experience in administrative, clerical, or coordination roles with strong organisational capabilities
Proficiency in purchase order processing, goods receipt procedures, and invoice query resolution

Experience with training coordination, compliance tracking, and certificate management systems
Familiarity with Service Now or similar booking/ticketing systems
Knowledge of GDPR procedures and personnel file management
Competency in document control, version management, and maintaining physical and electronic filing systems
Stock control and inventory management experience across multiple locations
Strong data entry skills with attention to accuracy and ability to support KPI reporting-What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive