Clerical Officer - Imaging

This clerical officer post sits in the Imaging department at Sandwell and West Birmingham NHS Trust, providing reception and administrative support to the team under the Patient Admin Manager. The work covers confidential admin in line with departmental and Trust procedures, giving advice to patients and colleagues, and managing a changing workload under time pressure. The role includes evening and weekend shifts and suits someone with reception or busy clerical experience and strong written English.

A GCSE in English or equivalent is required.

• Provide confidential administrative support to the Imaging Department in line with departmental, Trust and national standards, policies and procedures
• Deliver reception duties and admin support so that departmental targets are met
• Give advice and guidance to patients and colleagues
• Prioritise workload to meet the changing demands of the Imaging Department
• Work with a large multi-disciplinary team, liaising with staff at all levels
• Handle constant interruptions, react to issues as they arise and meet tight deadlines

• GCSE English or equivalent

• Relevant experience in a clerical role
• Experience of working in a busy, fast-paced clerical environment

• High standard of English language
• Team worker who can also work independently on own initiative
• Working under pressure to tight deadlines

• Willingness to work evenings and weekends

• European Computer Driving Licence or equivalent
• Previous HIS experience
• Understanding of imaging technology such as PACS and RIS
• Experience in an NHS or administration environment
• Experience of reception desk tasks