Family Hub Information & Administration Assistant

Family Hub Information & Administration Assistant

Location:

Bolton Council, Great Lever Family Hub, Leonard Street, Bolton, Lancashire, BL3 3AP
Pay Rate: £13.74 per hour PAYE Temporary Contract (2 - 3 Months) Bolton Council is seeking a highly organised and motivated Family Hub Information & Administration Assistant to join the team at Great Lever Family Hub on a full-time temporary basis for the next 2 - 3 months. This is an excellent opportunity for an experienced administrator who is passionate about providing outstanding customer service and supporting children, families, and professionals within a busy Family Hub environment.

Day-to-day of the role:
Providing administrative support to the Family Hub team. Acting as a first point of contact for visitors, families, and partner agencies. Processing information accurately using internal databases and systems. Managing appointments, records, and confidential documentation. Answering telephone and email enquiries in a professional manner. Supporting the delivery of services by maintaining accurate records and reports. Ensuring all data is handled in line with confidentiality and GDPR requirements.

Assisting with general office duties and day-to-day administration tasks.

Required Skills and Qualifications:

A valid Enhanced DBS Certificate registered on the Update Service. Previous administrative experience within a busy office environment. Strong communication and interpersonal skills. Excellent organisational skills with the ability to manage multiple tasks. Strong IT skills and confidence using databases, Microsoft Office applications, and internal systems. The ability to work effectively both independently and as part of a team. Good attention to detail and accuracy when handling information.

Benefits:

To apply for this Family Hub Information & Administration Assistant position, please send your cv to