Apprentice Business Improvement Analyst

Apprentice Business Improvement Analyst - Birmingham

Job Title:

Apprentice Business Improvement Analyst - Birmingham

Salary/Hourly Rate: £34,000 per year

Location:

Parklands, Rubery, Birmingham, B45 9PZ

Reporting to:
Head of Process Development

Hours/Working Pattern: 40 hours per week

Contractual Requirements:
Candidates must be aged 18+ and Driving License required

We’re excited to be recruiting an ambitious, curious, and forward‑thinking Apprentice Business Improvement Analyst to join our team on a full‑time basis (40 hours per week). In this role, you’ll become a key part of a supportive team dedicated to improving how we work and enhancing the experiences we deliver. You’ll learn how to analyse processes, solve problems, and drive meaningful change—skills that are highly valued in any industry.

Join us at Compass Group UK & Ireland’s vibrant office at Parklands —Set within the lively Great Park district, the office offers excellent transport links and a professional, collaborative atmosphere that makes it an exciting place to grow your career.

As an apprentice, you’ll gain hands‑on experience from day one, while completing structured training that helps you build confidence, capability, and a strong foundation for your future career. We believe in investing in our people, celebrating individuality, and recognising those who bring passion and commitment to their work.

• Real responsibility and the chance to make a difference
• A friendly, collaborative team that will support your development
• Clear opportunities to grow and progress within the business
• Full, comprehensive training as part of your apprenticeship

If you’re motivated, eager to learn, and excited to start a career in business improvement, we’d love to hear from you. On completion of the Apprenticeship, you will achieve the Improvement Practitioner L4 and become a qualified Improvement Practitioner.

• Supporting process discovery workshops
• Creating process documents (e.g. process maps)
• Liaising with stakeholders from across the business to understand business challenges and opportunities
• Confidently engaging and collaborating closely with colleagues
• Working with our Data Analyst to create data‑driven insights
• Working with Process Analysts and business stakeholders to create "to be" ways of working
• Monitoring process performance, via agreed metrics
• Supporting the creation of the Business Process Management approach

The above duties may be carried out remotely (via MS Teams) or in‑person.

• Qualifications:
  
  Six Sigma, Lean Management, or similar process improvement methodologies
• Technical Proficiency:
  Experience in using MS PowerPoint, Excel and process modelling tools
• Innovative Thinking:
  Ability to think outside the box and bring creative solutions to complex process challenges
• Adaptability:
  Flexibility to adapt strategies in response to new information or changing conditions
• Process Mining:
  Experience of using process mining platforms to analyse business processes, and produce actionable insights and recommendations

The ideal candidate will have well‑honed communication skills (verbal, written, presentation). Another key aspect we are looking for is somebody with the mindset to challenge the status quo, be proactive and one who seeks better ways to achieve value for the business. We need somebody who is passionate about business process improvement and has a transformational / continuous improvement mindset and approach to their work.

• Financial wellbeing programme and preferred rates on salary finance products
• Aviva Digicare – Free annual healthcare check
• Medicash – Discounted health cash plan providing cashback on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family
• Pension scheme and Life Assurance
• Employee Assistance Programme
• Holiday purchase scheme
• Sharebuy Scheme
• Recognition awards including Be a Star peer recognition and Long Service Awards
• Employee networks created and led by employees for employees
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment, Health & Wellbeing and Travel discounts
• Shopping discounts – Save up…