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Leader - Customer Journeys

Job in Birmingham, West Midlands, B1, England, UK
Listing for: HSBC
Full Time position
Listed on 2026-03-03
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 125000 - 150000 GBP Yearly GBP 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Payments Experience Leader - Customer Journeys
A leading global banking organization is seeking a Head of Customer Journeys, Payments in Birmingham. You will lead a team to optimize payment experiences, ensuring excellence in customer outcomes while driving operational improvement. Successful candidates will have proven leadership in the payments sector, understanding of customer needs, and be adept at managing relationships with various stakeholders.

This role offers competitive compensation and opportunities for professional development.
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