Product Manager

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

We are currently seeking an experienced professional to join our team in the role of Product Manager – 8 months secondment

We have the vital responsibility of supporting our customers in meeting their transactional banking needs. You’ll be responsible for growth and engagement across current accounts, debit cards, and overdrafts. You’ll be involved in the strategic development and execution of our products, together with ensuring the continuous assessment and enhancement through analysing performance, identifying areas for improvement, or making customer & data-driven decisions which align with our goals.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

• Identify and assess commercial trends and issues, defining solutions to improve performance
• Drive new customer acquisition within target segments and balance customer needs whilst identifying areas to improve customer experience
• Prepare product and customer analysis, insight, MI, and research to make informed decisions and/or to identify opportunities to improve customer experience and commercial performance cross brand and cross channel
• Manage the P&L through implementation of price changes, campaign activity and cost management activity across Everyday Banking products and journeys.
• Collaborate with other Product Managers, Legal, Compliance, Risk, Marketing, Finance, Global, Change & Transformation and IT for customer driven outcomes to regulatory or business change.
• Assist in establishing and maintaining a comprehensive approach to conduct risk management, driven by rigorous product controls and sustained energy to improve consistency and service standards.
• Understand the competitor landscape and what it means for the management and development of products and services for our customers.

• Experience of product management, finance/business performance management, journey management or change implementation
• A history of making complex business decisions, even in times of ambiguity, considering the potential long-term risks and implications
• Experience of constantly looking for ways to do things better and influencing others to successfully implement and deliver change
• Proven strong stakeholder management and collaboration skills
• Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
• Have strong analytical and problem-solving abilities as well as excellent diligence. Able to analyse and interpret large sets of data for forecasting, reporting, and performance reviews
• Strong Microsoft Excel skills

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click this link.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

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